Health & Safety

Protecting Your Health

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At John Hall’s Alaska, the safety and health of our guests have always been a top priority, even before the pandemic. We adhere to the highest standards when it comes to procedures and protocols for cleaning and disinfecting our motorcoach fleet, and follow standards recommended by the CDC using EPA-approved products:

  • FULLY SANITIZED TO BEGIN YOUR DAY
  • TOUCHPOINTS SANITIZED FREQUENTLY DURING DAY TRAVEL
  • FOG SANITIZED WITH DETAILED GALLEY AND BATHROOM CLEANING.

Guests begin every day on a fully sanitized John Hall’s Alaska motorcoach. Throughout the day, and during rest stops, your tour manager will sanitize multiple touchpoints in the coach to help protect your health. At the end of the day, the motorcoach receives detailed disinfection before the beginning of the next day’s activities. Easy access to sanitizing wipes on board assists everyone in helping to keep touchpoints sanitized.

Addressing COVID Health Concerns

Detailed information on what to bring, COVID testing requirements, and specifics on what we are doing to help guarantee your health and safety while touring are listed in our Health and Safety Protocols document. These policies may be updated as needed and sent along with guest final documents. Guests will be required to sign this COVID Release of Information Authorization before final documents can be mailed.

For detailed information on what we are doing to help guarantee your health and safety while touring, please review our Health and Safety Protocols document. These policies may be updated as needed.

Cleaning Products in Use for Your Safety

John Hall’s Alaska is focused on ensuring all team members have the proper resources to keep guests, passengers, Alaska residents, and themselves safe and healthy. The following products are used and available onboard our motorcoaches:

  • Diluted bleach solution
  • Ecolab disinfectant and sterilization products
  • Clorox / Wet Ones wipes containing at least 70% alcohol
  • Fogging equipment with germicide solution, specifically targeted to kill a variety of viruses
  • Hand sanitizer with 70% alcohol minimum
  • Disposable masks and gloves
  • Individual hand sanitizer bottles,
  • Hand sanitizer wipes

Cleaning Protocols for Motorcoaches & Vans

High-touch areas inside and outside the motorcoach that require sanitation before guests’ board are cleaned at the start of each day and throughout each day during stopovers and layovers. This includes, but is not limited to:

  • All entrance handrails and guides
  • Guide rails on overhead bays
  • Access knobs
  • Door handles
  • Restroom door handles and other restroom touch points
  • Galley beverage station

Evening Cleaning

Each evening, tour managers and drivers are required to clean and disinfect the following items on board the motorcoach in preparation for the following day’s activities:

  • Fogging with disinfectant
  • Sanitizing all overhead bays, grab bars, and individual seating areas
  • Sanitizing all restroom areas
  • Sanitizing all entryway touch points

HVAC & Filtration on the Motorcoach

John Hall’s Alaska utilizes proper ventilation techniques such as appropriate filters to ensure good air quality. Air aboard the motorcoach is fully refreshed every two minutes with our additional overhead air filtration systems.