Archive

FAQ Category: General

Travel Protection

Travel Protection covers unexpected circumstances and because our trips are inclusive in nature and completely pre-paid, we highly recommend that you consider protecting your investment. We offer a custom plan through Travel Insured that allows for additional flexibility based on pre-existing health conditions. Please visit our Travel Protection page for more information and to request […]

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Passport & Visa Requirements

US & CANADIAN CITIZENS: Effective June 1, 2009, all persons traveling between the U.S. and Canada are required to have and carry a valid passport to enter or re-enter the United States by land, air, or sea. Should you be required to unexpectedly depart a vessel before the end of the sailing, a passport, valid […]

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Health & Wellbeing

Please let us know if you have a specific medical condition, physical disability, or other special needs required in advance. To the extent possible, we seek to accommodate any person with a disability. Certain land and shore facilities may not be fully accessible to persons with disabilities. Although we cannot guarantee that all services and […]

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Flight Arrangements

John Hall’s Alaska tour packages do not include airfare to and from your destination. Airfare within the tour itinerary is included, where applicable. As a complimentary service to our guests, we are happy to look up current airfare rates and assist in the booking process. If booking airfare on your own, please forward your complete […]

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Customs & Medications

Due to customs regulations, all prescription medications should be in their original containers with the doctor’s prescription printed on the container. It is advised that you travel with no more than personal use quantities, a rule of thumb is no more than a 90-day supply.

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