Join In On The FUN!

careers

careers with John Hall's Alaska 

We work hard, but we enjoy our jobs. There's is nothing more rewarding than seeing the excitement on our guest's faces as we host them in Alaska and around the world! We offer a small business, family environment where team support thrives and you won't be micromanaged. A healthy love of dogs is a big plus. We frequently enjoy dogs in the workplace. 

 

For immediate openings, please visit this page: Careers Center

 

alaska career
alaska operationd
alaska cruise

We work hard, but we enjoy our jobs. There's is nothing more rewarding than seeing the excitement on our guest's faces as we host them in Alaska and around the world! We offer a small business, family environment where team support thrives and you won't be micromanaged. A healthy love of dogs is a big plus. We frequently enjoy dogs in the workplace.  

For immediate openings, please visit this page: CAREERS CENTER

 

 

land tour manager

Expectations:

JHA Tour Managers will serve as a representative of John Hall’s Alaska at all times while on board the motorcoach, with guests and around vendors. Individuals should be prepared and available to help guests 24 hours a day. JHA Tour Managers serve as representation of the organization throughout Alaska. Professional behavior and courtesy must be demonstrated at all times. Operate motorcoach in safe and productive manner. Understand motorcoach operations and maintenance/safety requirements on motorcoach. Narrate knowledge, history and content of Alaska, the Yukon or the Canadian Rockies to John Hall’s Alaska clients. Share extensive knowledge of area. Ensure luggage is properly loaded on motorcoach and delivered to guests rooms in an efficient manner. Communicate problems or issues that arise to Anchorage Operations Manager. Ensure quality product is delivered from those vendors John Hall’s Alaska partners with along the tour route. Perform miscellaneous duties to ensure clients needs are met including postal supplies, DVD burning and supplying drinks/snacks on board the motorcoach. Ensure proper rest requirements are met. Turn in valid paperwork prior to next tour departure. This includes logs, VIRs, expense reports and other tour reports. Maintain and operate clean coach – interior and exterior. Most importantly: Go above and beyond. John Hall’s Alaska is in business to exceed the customers’ expectations. For any John Hall’s Alaska employee, the terminology “no we can’t” does not exist. Use every resource necessary and possible to meet the client’s needs. John Hall’s Alaska will provide travel expenses for employees.

Qualifications:

High school completion. Extensive knowledge of Alaska. Knowledge of Yukon/Canadian Rockies history a plus. Current, valid and clean record with a CDL. Must at least be class B and have a passenger and air brake endorsement. Minimum of 5 years experience driving motorcoach in Alaska/Yukon Territory, including the Taylor Highway. Ability to both answer questions and narrate while operating the motorcoach in safe manor simultaneously. Knowledge of motorcoach operations and basic maintenance. Must be able to lift 50 pounds. Organized and well kept. Ability to keep time deadlines ensuring groups arrive at cruise ship, hotels and meals in a timely fashion. Keep motorcoach up to cleanliness standards as a positive representation of John Halls’ Alaska

Immediate Opening 

Director of Digital Marketing

John Hall’s Alaska, Lodge and JHA Transportation Services

Job Description. Remote Work Available. 
Please submit cover letter, resume and examples of previous design portfolio (3) to [email protected]

The Director of Digital Marketing position will report to the President/CEO and COO.  This key role will continue to developing, implementing and managing all marketing campaigns that promote the corporate organization and subsidiaries.  The role will include:

Develop and oversee website updates, maintenance and yearly tour launch

Organize, analyze and provide data on leads towards products

Oversee social media development, plan and management of other marketing team members

Create and design all marketing resources for all Alaska, World Adventure and other program launches, including sales brochures.

Email campaign content creation and automation for new products, monthly announcements and important operational updates

Create any tour documentation and resources

Work in partnership with contracting organization to create and develop tour app software for all programs.

Work with Director of Tour Operations, Director of Guest Operations and other departments to ensure resources are created and promoted as requested. 

Create and continue to develop video resources

Manage contract partnerships with photographer, videographer and other organizations to develop resources

Management of Google Adwords, Google Analytics and other ROI in marketing efforts

Coordinate set up of marketing webinars and live client events including room space and event promotion (direct clients only) – coordination with Director of Sales and CEO/President

Manage website assets of organization through contractor and/or internal operations

Create, develop and manage yearly marketing plan

Manage and report lead generation, marketing ROI and other 1funding resources to board/shareholders.

Ability to work with public relations firm on partnerships involved in digital marketing or organization

Position includes potential for advancement and opportunities to grow within. Position may work remotely. Must have knowledge of Alaska and be able to travel 25-40% of time to corporate office locations for work, product development and meetings.

Position includes vacation time, health insurance and other benefits which increase with time at organization.

Job Requirements:

Bachelors degree in Marketing OR 5 years experience in marketing development; Fluent in creative Adobe Photoshop, Illustrator, InDesign and Spark; Knowledge of website design and development; Knowledge of various aspects of digital marketing including website SEO, social media marketing, email marketing, marketing automation and digital marketing; Creative thinker, problem solver and ability to work independently; Ability to think outside of the box; Leadership and presentation skills; Interpersonal skills; Tourism background and Alaska experience preferred.

Immediate Opening 

Social Media Marketing Specialist

John Hall’s Alaska, Lodge and JHA Transportation Services

Job Description. Remote Work Available. 
Please submit cover letter, resume and 3 examples of previous work to [email protected]

The Director of Digital Marketing position will report to the Director of Digital Marketing.  This key role will continue to developing, implementing and managing all marketing campaigns that promote the corporate organization, subsidiaries.  The role will include:

Develop and maintain social media master calendar including: Organic unplanned content which may develop; Planned content including specific promotions, as deemed necessary with Director of Digital Marketing and CEO/President

Develop and oversee all social media channels for: Anderson House Tours Inc/John Hall’s Alaska; JHA Transportation Services; John Hall’s Alaska Lodge

Maintain social media content, comments and feedback

Oversee Trustpilot Review platform and outreach to clients post experience

Develop and oversee blog/website SEO content

Establish a face of John Hall’s Alaska brands and other organizations using the guests, team, employees and other opportunities

Promote John Hall’s Alaska family of brands

Manage corporate image assets, including organizing and generating list of necessary pictures and assets

Serve as the representative for JHA team to share pictures with during travels

Work with the Director of Digital Marketing to produce video content for social media and websites

Develop and maintain picture resource for guests while travel – examples include Cluster

Organize picture library post adventure/season

Position includes potential for advancement and opportunities to grow within. Position may work remotely. Must have knowledge of Alaska and be able to travel 25-40% of time to corporate office locations for work, product development and meetings.

Position includes vacation time, health insurance and other benefits which increase with time at organization.

Job Requirements:

Bachelors degree in Marketing OR 2-3 years experience in social media marketing and social media development; Fluent and creative in all social media platforms; Some experience using design tools such as adobe or other design applications; Descriptive writing skills' Knowledge of various aspects of digital marketing including website SEO, social media marketing and digital advertisement/promotion; Creative thinker, problem solver and ability to work independently; Leadership and presentation skills; Interpersonal skills; Tourism background and Alaska experience preferred.

Immediate Opening 

Director of Finance

John Hall’s Alaska/JHA Transportation Services/JHA Lodge

Job Description. Remote Work Available. 
Please submit cover letter and resume to [email protected]

The Director of Sales position will report to the Vice President of Fleet Operations and/or the President/CEO/COO.  This key role will continue to establish and develop John Hall’s Alaska best accounting practices, human resources, budgets and other financial components key to the successful implementation of the new role. The role will include:

Oversee and manage daily activity of cash flow and other accounts, providing updates to executives

Oversee and manage daily input/output of accounts receivable and payable.  In addition, manage AP/AR representative work

Finalize, monitor and report on yearly budgets, update monthly

Complete general accounting functions

Oversee and manage month to month entries, account reconciliation and journal entries.

Maintain day to day relationship with all financial firms including CPA, banks and other credits

Manage payroll including relationship with payroll partner, taxes, reporting and other necessary payroll related tasks

Manage Human Resources including job descriptions, new hire paperwork, maintaining team holiday and vacation hours, updates to employee records

Assist management team in profit review, new business production, strategies and revenue sources.

Support management team in long term accounting planning

Serve as the liaison with all business partners and outstanding AP/AR

Ideal Candidate Includes:

Demonstrated experience in financial management and accounting, including managing other team members; Demonstrated knowledge of GAAP and financial reporting; High proficiency in Microsoft Office products including Excel; Advanced skills in using the general ledger system including generation of reports.  Usage and experience of Quickbooks and Quickbooks online an added bonus; Strong skill sin cash management, cash forecasting and organizing accounts; Ability to prioritize, focus and manage projects while maintaining day to day financial operations; Proven effectiveness leading professionals in finances and accounting.; Interpersonal skills - ability to present and explain financial programs during meetings, changes or with any team members. Bachelor’s of Science in Accounting; Preferred additional education and training in accounting or financial management including CPA coursework, Masters degree or other continued training; 5 Years experience in accounting position including budgeting, financial management and financial reporting

Position Benefits Include:

Long-term advancement opportunities including vice president and Chief Financial Officer. Position includes starting vacation, holiday and personal days; Health Insurance, retirement available; Remote working capabilities; Includes travel 25-40% of time to both Anchorage and Minnesota offices or as requested at other meetings.

Immediate Opening 

Accounts Payable/Receivable Specialist

John Hall’s Alaska/JHA Transportation Services/JHA Lodge

Job Description.

Position will incur 20-25 hours per week working closely Director of Finance.  List of duties will include, however not limited to:

Assist in accounting filing; Assist in data entry/record keeping; Enter and manage all Accounts Receivable for tour and charter operations clients; Enter and manage all payments; Enter, manage and pay all approved accounts payable; Bank and credit card filing; Other duties requested by Director of Finance

Qualities Required:

Work in a team environment; Quick learner; Work directly and reports to Director of Finance; Organized; 2 years Accounting/data processing experience OR Working towards degree in accounting; Knowledge of General Accounting Principals; Knowledge of Geographical United States and Alaska preferred; Proficient in Excel and other Microsoft Word programs; Strong computer skills;;; Strong analytical skills; Customer service skills; Enjoys working with people

This position is seasonal hiring through March 1st with the potential of becoming a permanent position.

Apply through Indeed.com or by submitting resume to [email protected] 

Immediate Opening 

Corporate Executive Administrator

Anderson House Tours LLC/John Hall’s Alaska

Job Description. This position includes 20-30 hours per week.  This position reports direct to Chief Operating Officer as primary however also serves the CEO/President and VP of Fleet Operations in addition to future Vice President/C Level executives.  Position will be eligible for paid holiday’s and paid vacation, increasing after the first year.

Duties are to be as followed: Oversee and manage all travel for John Hall’s Alaska management team members; Oversee and manage all travel for John Hall’s Alaska employees; Oversee and manage all office supply ordering; Serve as an onsite representative in Lake City office for any details or tasks while the management team may be traveling; Create and organize any other necessary operational resources as designed by leadership; Prepare, organize and ensure quality meeting materials for all staff meetings; Manage supply ordering for tour operations including multiple office locations; Manage document creation, process and schedule; Manage guest mailings including documents, thank you gifts, catalogs; Manage client data entry and review final lists prior to submission to marketing team; Assist in providing necessary items for tour operations, including, but not limited to Tour Manager Packets; Assist in any administrative requests by other senior members of the team; Assist with Lake City operations clerical duties including filing, data entry

Individual must have immaculate attention to detail, be familiar with all Microsoft Office programs, work independently. and be able to prioritize tasks based on certain deadlines.  Individual will be educated on all tour operations and local lodge operations.  Position will include guest service for both branches of the organization during daily duties and may be based in either Minnesota or Anchorage office.

Apply through Indeed.com or by submitting resume to [email protected] 

Immediate Opening 

Director of Digital Marketing

Job Description. Remote Work Available. 
Please submit cover letter, resume and examples of previous design portfolio (3) to [email protected]

The Director of Digital Marketing position will report to the President/CEO and COO.  This key role will continue to developing, implementing and managing all marketing campaigns that promote the corporate organization and subsidiaries.  The role will include: Develop and oversee website updates, maintenance and yearly tour launch

Organize, analyze and provide data on leads towards products

Oversee social media development, plan and management of other marketing team members

Create and design all marketing resources for all Alaska, World Adventure and other program launches, including sales brochures.

Email campaign content creation and automation for new products, monthly announcements and important operational updates

Create any tour documentation and resources

Work in partnership with contracting organization to create and develop tour app software for all programs.

Work with Director of Tour Operations, Director of Guest Operations and other departments to ensure resources are created and promoted as requested. 

Create and continue to develop video resources

Manage contract partnerships with photographer, videographer and other organizations to develop resources

Management of Google Adwords, Google Analytics and other ROI in marketing efforts

Coordinate set up of marketing webinars and live client events including room space and event promotion (direct clients only) – coordination with Director of Sales and CEO/President

Manage website assets of organization through contractor and/or internal operations

Create, develop and manage yearly marketing plan

Manage and report lead generation, marketing ROI and other 1funding resources to board/shareholders.

Ability to work with public relations firm on partnerships involved in digital marketing or organization

Position includes potential for advancement and opportunities to grow within. Position may work remotely. Must have knowledge of Alaska and be able to travel 25-40% of time to corporate office locations for work, product development and meetings.

Position includes vacation time, health insurance and other benefits which increase with time at organization.

Job Requirements:

Bachelors degree in Marketing OR 5 years experience in marketing development; Fluent in creative Adobe Photoshop, Illustrator, InDesign and Spark; Knowledge of website design and development; Knowledge of various aspects of digital marketing including website SEO, social media marketing, email marketing, marketing automation and digital marketing; Creative thinker, problem solver and ability to work independently; Ability to think outside of the box; Leadership and presentation skills; Interpersonal skills; Tourism background and Alaska experience preferred.

John Hall's Alaska logo