Careers
We work hard but we love our job and state! There is nothing more rewarding than seeing the excitement on guest’s faces as we host them in Alaska and around the world. We are extremely proud to offer a small business, family environment where team members are the most important reason for our 40+ years of success.
A love of animals is a plus, especially dogs. Dogs frequent our workplace and even serve as the John Hall’s Alaska employee morale team!
John Hall’s Alaska is now accepting applications for the following positions:
Tour Manager (Driving and Narration)
Part Time or Full Time/Seasonal Available
JHA Tour Managers serve to represent the John Hall’s Alaska organization at all times – while on board the motorcoach, with guests and around partners, and throughout our Alaska and Minnesota operations. Tour Managers will navigate and safely operate all aspects of the John Hall’s Alaska programs while sharing Alaska with visitors.
Expectations:
- 3 Years of CDL experience required
- Operate motorcoach in safe and productive manner
- Understand motorcoach operations and maintenance/safety requirements
- Narrate knowledge, history and content of Alaska, the Yukon, or the Canadian Rockies to John Hall’s Alaska clients to the highest quality among Alaska
- Previous experience in Alaska required – 1-2 years of previous experience preferred
- Responsible for sharing extensive Alaska knowledge with visitors
- Responsible for successful tour operations meeting John Hall’s Alaska standards
- Ensure quality product of John Hall’s Alaska standards are met and delivered from John Hall’s Alaska partners with along the tour route. This includes assisting in the success operations such as information gathering, sharing required details with guests and other administrative duties in accordance with tour operations.
- Responsible management of guest luggage including delivery, loading and accuracy in luggage delivery/luggage pulls.
Interested in joining the John Hall’s Alaska team? Apply for this position here or click the “Apply Now” button.
Motorcoach Operators – Licensed CDL Drivers (Minnesota and Alaska)
John Hall’s Alaska includes one of the newest and most recognizable fleet across Alaska and Minnesota. As a result, we also have the highest standard of CDL Motorcoach Operators. Individuals are responsible for the safety, wellness and quality of transportation provided. Motorcoach operators are also responsible for maintaining the John Hall’s Alaska fleet to the highest brand expectations including cleanliness and guest comfort.
- Operate motorcoach in safe and productive manner (Tour Manager only)
- Understand motorcoach operations and maintenance/safety requirements
- Current, valid, and clean record with a CDL
- Must at least be class B and have a passenger and air brake endorsement
- Minimum of 3-5 years’ experience driving a motorcoach
- Work alongside John Hall’s Alaska Tour Representatives or charter companies to ensure experience and expectations are met
- Any necessary administrative tasks to support tour operations or driving requirements
- Responsible management of guest luggage including delivery, loading and accuracy in luggage delivery/luggage pulls.
Interested in joining the John Hall’s Alaska team? Apply for this position here or click the “Apply Now” button.
Ground Operations (Seasonal)
John Hall’s Alaska Ground Operations is a key role in successful guest experience. This role actively participates in all facilitating guest arrivals, departures and tour/motorcoach preparation. This is a seasonal position from June to August and requires flexible scheduling including evenings and weekends.
Expectations:
- Professional behavior and courtesy must be demonstrated at all times
- Facilitate all guest arrival and departure experiences
- Friendly, outgoing personality willing to work alongside airport operations
- Other duties as requested by Lead Ground operations
- Assist in creating pre/post tour documentation with Lead Ground Operations
- Facilitate welcoming and departure of all guests in Anchorage, Fairbanks and Sitka and Juneau. Primarily based in Anchorage but may be requested to travel to another location for 1-3 days assistance
- Reports directly to Lead Ground Operations
- Most importantly: Go above and beyond. John Hall’s Alaska is in business to exceed the customers’ expectations. For any John Hall’s Alaska employee, the terminology “no we can’t” does not exist
- Use every resource necessary and possible to meet the clients’ needs
Interested in joining the John Hall’s Alaska team? Apply for this position here or click the “Apply Now” button.
Social Media and Design Specialist
John Hall’s Alaska, a motorcoach and tour provider based out of Anchorage, Alaska and Lake City, Minnesota, focuses on luxury and all inclusive Alaska experiences. We are looking for a dynamic and creative individual to fill the Social Media and Design Specialist role. While experience isn’t required, a love of travel, seeing things through a creative lens and ability to work in a fast past environment is a must.
The Social Media and Design Specialist position will report to the President/COO. This role is crucial to the success of social media channels including development, implementing and managing all marketing campaigns that promote the corporate organization, subsidiaries.
The role responsibilities will include:
- Oversee, develop and maintain social media content and campaigns
- Organic unplanned content
- Planned content including specific promotions, asset gathering
- Oversee Trustpilot Review platform and outreach to clients post experience
- Develop and oversee blog/website content
- Work with contractor to implement and review changes, pictures, ect
- Promote John Hall’s Alaska family of brands
- Manage corporate image assets, including organizing and generating list of necessary pictures and assets
- Manage JHA communication channels for asset sharing during tours including JHA representatives, clients and other outreach
- Work with contractor to develop yearly video production for website content
- Maintain website changes
- Create and maintain guest documentation content
Interested in joining the John Hall’s Alaska team? Apply for this position here or click the “Apply Now” button.
Corporate Openings
John Hall’s Alaska is always accepting applications. To us, it is about finding the right person, not just filling a position. We welcome any and all resumes so don’t be shy!
Full time employees may take advantage of benefits including personal leave, paid vacation, holiday pay for all major holidays, retirement contribution, health insurance or health insurance reimbursement and yearly bonus pay based on years of service or performance.
Interested in joining the John Hall’s Alaska team? Apply for this position here or click the “Apply Now” button.